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Aquatopia Water Garden Conservatory

Privacy Policy

Last updated: April 1, 2024

This Privacy Policy explains how Aquatopia Conservatory (“Aquatopia”, “we”, “us”, or “our”) collects, uses, and shares personal information when you visit our website www.aquatopia.world
 or use our services. By using our website, you agree to this policy. If you do not agree, please do not use the website or provide your information.

1. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.

2. Information We Collect
We collect personal information in a few ways:
Information you provide directly, such as your name, email, phone number, address, and payment details when you book an event or contact us.
Information collected automatically, such as your IP address, browser type, and pages you visit on our site.
Information from cookies and similar tools, which help us remember your preferences and improve the website.
You can disable cookies in your browser settings, but some features of the site may not work properly if you do.

3. How We Use Your Information
We use personal information to:
Provide and manage our services and bookings.
Process payments and fulfill orders or reservations.
Respond to questions or support requests.
Send updates, newsletters, or marketing messages (you can unsubscribe anytime).
Improve website performance and security.
Comply with laws and regulations.

4. How We Share Your Information
We may share your information with:
Service providers who help us with hosting, payment processing, email delivery, or analytics.
Business partners involved in providing services to you.
Legal authorities if required by law.
We do not sell or rent your personal information.

5. Third-Party Links
Our website may contain links to other websites, such as ticketing platforms or social media pages. We are not responsible for how those sites handle your information. Please review their privacy policies separately.

6. Security and Retention
We take reasonable steps to protect your information, but no system is completely secure. We keep your information only as long as necessary to provide our services or meet legal requirements.

7. Your Rights
You may request to access, correct, or delete your personal information, or to stop receiving marketing emails, by contacting us at the details below.

8. Children’s Privacy
Our website and services are not meant for children under 16, and we do not knowingly collect their information.

9. International Users
If you visit our site from outside Canada, your information may be processed in Canada, where privacy laws may be different from your country.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Aquatopia Conservatory
2710 March Road, Ottawa, ON K0A 1L0, Canada
Phone: 613-225-7663
Email: showroom@aquatopia.world